RETURN TERMS

Thank you for choosing Hollivan LLC. We strive to ensure your satisfaction with every purchase. If you are not completely satisfied, please review the policy below for return and refund eligibility.

1. Return Eligibility
You may request a return within 30 days of receiving your order. To be eligible, items must be unused, in their original condition, and include all original packaging.

2. Return Process
To initiate a return, please contact our support team via email with your order details and reason for return. Once your request is approved, you will receive instructions on how to proceed.

3. Refunds
After the returned item is received and inspected, refunds will be processed within 5–10 business days. Refunds will be issued to the original payment method. Processing time may vary depending on your payment provider.

4. Non-Returnable Items
Certain items may not be eligible for return due to hygiene, customization, or clearance conditions. These will be clearly indicated at the time of purchase.

5. Return Shipping
Customers may be responsible for return shipping costs unless the return is due to a defective or incorrect item received.

6. Damaged or Incorrect Items
If you receive a damaged or incorrect item, please contact us within 7 days of delivery. We will arrange a replacement or refund at no additional cost.

7. Return Address
Hollivan LLC
11179 Town Country Dr
Riverside, CA 92505

Contact Us
Email: cameron@lystrad.shop
support@lystrad.shop
Phone: +1 (442) 345-9042

We appreciate your trust and are committed to providing you with a smooth and reliable shopping experience.